Add a real-time notification to your system so users can receive updates and notifications if call waiting is exited threshold.
MONTHLY
LIFETIME
- Real-time notification
- Emails per day
- SMS per month
- Email template
- Maximum skillsets
- Free product update
- Support
- Weekly stats
- Boards
STANDARD
$6.99 / per month
- Real-time notification Yes
- Emails per day 500
- SMS per month 0
- Email template Standart
- Maximum skillsets 10
- Free product update 5 years
- Support * Email only
- Weekly stats No
- Boards No
PREMIUM
$9.99 / per month
- Real-time notification Yes
- Emails per day 500
- SMS per month 2k
- Email template Custom
- Maximum skillsets 20
- Free product update 5 years
- Support * Phone
- Weekly stats * Yes
- Boards No
UNLIMITED
$14.99 / per month
- Real-time notification Yes
- Emails per day 500
- SMS per month 2k
- Email template Custom
- Maximum skillsets Unlimited
- Free product update 5 years
- Support * 24/7 Phone
- Weekly stats * Yes
- Boards * Yes
Support
- Email only - Max 24 hours response time, max 5 business day bug turnaround time
- Phone - Mon thru Fri 8 to 6 EST, max 1 hour response time, max 3 business day bug turnaround time
- 24/7 phone - max 1 hour response time, max 1 business day bug turnaround time
Boards
- Includes 10 user license
- Runs on any device (laptop, phone, tablet...) over the internet
- View and filter 6 month of historical data
- Notification history, weekly stats, service levels, and operation data
Weekly stats
- Operational data
- Number of alerts
- Daily breakdown by skillset