Add a real-time notification to your system so users can receive updates and notifications if call waiting is exited threshold.

MONTHLY
LIFETIME

 

   

  • Real-time notification
  • Emails per day
  • SMS per month
  • Email template
  • Maximum skillsets
  • Free product update
  • Support
  • Weekly stats
  • Boards

STANDARD

$6.99 / per month

  • Real-time notification Yes
  • Emails per day 500
  • SMS per month 0
  • Email template Standart
  • Maximum skillsets 10
  • Free product update 5 years
  • Support * Email only
  • Weekly stats No
  • Boards No

PREMIUM

$9.99 / per month

  • Real-time notification Yes
  • Emails per day 500
  • SMS per month 2k
  • Email template Custom
  • Maximum skillsets 20
  • Free product update 5 years
  • Support * Phone
  • Weekly stats * Yes
  • Boards No

UNLIMITED

$14.99 / per month

  • Real-time notification Yes
  • Emails per day 500
  • SMS per month 2k
  • Email template Custom
  • Maximum skillsets Unlimited
  • Free product update 5 years
  • Support * 24/7 Phone
  • Weekly stats * Yes
  • Boards * Yes
  • Support

    • Email only - Max 24 hours response time, max 5 business day bug turnaround time
    • Phone - Mon thru Fri 8 to 6 EST, max 1 hour response time, max 3 business day bug turnaround time
    • 24/7 phone - max 1 hour response time, max 1 business day bug turnaround time

  • Boards

    • Includes 10 user license
    • Runs on any device (laptop, phone, tablet...) over the internet
    • View and filter 6 month of historical data
      • Notification history, weekly stats, service levels, and operation data

  • Weekly stats

    • Operational data
    • Number of alerts
    • Daily breakdown by skillset